Get Help
How to Get Help
If you need emergency food:
We work with local agencies who can issue electronic vouchers. When you come to collect your food, you can also access our Support Hub
Please also see our FAQs or Notice Board if you can’t find what you are looking for below.
If you are in financial crisis and need our help urgently please check which number to call based on your location:
For residents in Chesterfield, Amber Valley, Derbyshire Dales, Erewash and High Peak:
please call Derbyshire Districts Citizens Advice on: 0808 278 7954 Mon-Fri 9am-4pm
For residents in North East Derbyshire or Bolsover:
please call N.E.D. Citizens Advice on: 0808 250 5702 Mon-Fri 9am-2pm
Outside these areas, please call the Help Through Hardship helpline on: 0808 208 2138
(open Monday to Friday, 9am-5pm, closed on public holidays. The number is free)
Citizens Advice puts advice first, offering personalised support to people. Advisers aim to achieve the following:
· Provide personalised support to help people struggling to afford the essentials and maximise their income including by helping them access support through social security and the benefits system and available grants that they’re entitled to.
· Connect people to a wide range of advice and support for related problems such as debt, immigration, or housing.
Following the triage service, they may also be able to issue you with a voucher so you can get an emergency food parcel from us.
Foodbank Centres are open every week day in the Chesterfield area. Opening times and locations are here.
If you are visiting this page on behalf of a client or patient, as a representative of an organisation, such as a charity or an educational, health & social care or a local authority establishment, please request to become a Referral Agency here.
We are working with lots of local agencies – more information about the support available is here
Chesterfield Foodbank works with a range of local agencies who meet people at risk of going hungry. Local community groups, schools, social workers, health visitors, housing and advice agencies are just some of those who can refer people to our foodbank by issuing them with a foodbank voucher. If you think that your organisation could help people by referring them to our foodbank, please request to become a Referral Agency